#GoingTheExtraMile

Surpassing the Standard: The ‘Extra Mile’ Strategy in Customer Service

In an previous blog post, I dove deep into understanding what customers crave for a delightful shopping journey. Now, let’s delve into the powerful ‘Extra Mile’ strategy and how it can revolutionize your customer service, propelling it from satisfactory to remarkable. Stay tuned, as the next post will explore the nuances of the 1% Rule. […]